Legal

SMS Opt-Out Policy

Effective Date: April 25, 2026

ReviewSend is committed to respecting the communication preferences of all message recipients. This page explains how to opt out of SMS messages sent through our platform, and what to expect after doing so.

You will never receive unwanted messages from ReviewSend. Opting out is instant, permanent, and requires no account or login.

How to Opt Out

To stop receiving SMS messages from a business using ReviewSend, reply to any message you have received with the word:

STOP

Your opt-out request will be processed immediately. You will receive a single one-time confirmation message confirming that you have been removed. No further messages will be sent from that business.

Keyword Commands

STOP
Immediately unsubscribe from all messages from this business. You will receive one confirmation then no further messages.
START
Re-subscribe to receive messages again after previously opting out.
HELP
Receive a help message with support contact information and opt-out instructions.

What Happens After You Opt Out

Message Frequency

ReviewSend sends review request messages on a per-visit or per-transaction basis at the discretion of the business sending the message. Message frequency varies by business. Message and data rates may apply depending on your mobile carrier plan.

Who Sends These Messages

SMS messages you receive are sent by local businesses (restaurants, salons, auto shops, and similar) that use the ReviewSend platform to request customer reviews. ReviewSend provides the technology platform — the individual business is responsible for obtaining your consent before sending any message.

No Sharing of Your Number

Your mobile phone number and SMS consent information are never sold, rented, or shared with any third party for marketing purposes. This applies regardless of whether you have opted in or opted out.

Contact and Support

If you have questions about an SMS message you received, if STOP did not work as expected, or if you need additional assistance, please contact us:

Email: support.reviewsend@gmail.com
Website: reviewsend.io

We will respond within one business day.

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